Orchid has its own vehicle, delivery staff and rates for deliveries to the South of England. However, we regularly deliver nationwide and overseas using professional courier services, so please do contact us for a quote.

Beds and dining tables are delivered ‘knock down’ and can be easily assembled, if necessary, by the Orchid delivery team or we can instruct you.

Delivery of any goods will be to any ground floor accommodation only. Delivery personnel will not deliver goods to any room which is not ground floor, unless by prior arrangement with Orchid.

Deliveries will take place within a time-slot agreed with the customer. Orchid delivery staff endeavour to keep to these times. However, should events outside our control delay delivery, Orchid cannot be held responsible and the delivery charge will still apply.

We always try to schedule a time to suit the customer, however, please be aware that we do not deliver before 9am or after 5.30pm or any time at weekends. Delivery times also depend upon the destination and distance from our premises.

Full and final payment must be made before delivery can take place.